Above Store Leader Career Opportunities

Market Coach

The Market Coach (MC) provides overall leadership and accountability for approximately 25-50 Taco Bell restaurants. The MC works closely with the VP Operations to develop strategies for the region to enable each Area Coach (AC) to meet or exceed the Annual Operating Plan established for their individual areas.

The Market Coach accomplishes these objectives by actively engaging in the support, coaching and direction of ACs and other store personnel as needed on a day-to-day basis. Focal points include establishing and reviewing district- and unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The MC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors for Area Coaches and restaurant teams.

Area Coach

The Area Coach (AC) provides overall leadership and direct supervision of approximately 5-10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.

The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.

 

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