Here to Serve

We take great pride in serving our employees by giving them tools to help them achieve their goals, and providing them with recognition along the way. Education is an important component of this initiative. We offer leadership and business training through Tacala Leadership University (TLU), company funded GED certification and the opportunity to apply for college and vocational school scholarships.


“I’m Janice Crump, and I am one of Tacala’s Area Coaches in Birmingham, Alabama. I joined the Tacala family 20 years ago as a Restaurant Leader in Opelika, Alabama. Over the years Tacala has provided many opportunities to enhance my skills and advance my career, and now I am grateful to be in a position to pay it forward by coaching Team Members and Restaurant Leaders. I know with hard work, proper training and a positive attitude, they will find success the same way I did, and that makes my job very rewarding. It makes me smile every day!”

Favorite Taco Bell Menu Item: Chicken Quesadilla

If you could design a sauce packet, what would it say? Spice It Up! Keep It Saucy!

Lacie Jones joined the Tacala family in 2018 as a Team Trainer, and she quickly worked her way up to Restaurant Leader and Market Training Leader in Columbiana, Alabama. In her first year as a Restaurant Leader, she was a North Star Winner and earned her spot in Taco Bell Corporate’s Golden Bell Top 100 in 2020 and 2021. She currently serves as a Field Training Coach in Alabama, her next goal is to become a Tacala Area Coach.

What is your favorite Taco Bell menu item: Rolled Chicken Tacos

If you could design a sauce packet, what would it say? Keep Smiling Sunshine!

“Hey! I’m Trey Dillard, but everyone calls me Freddy. I’m currently a Market Training Leader in Childersburg, Alabama. I love being a part of the Tacala Team because Tacala believes in me. They believe in all of their people! I started my taco career in 2016 as a Team Member, and because I was surrounded by great leaders who believed in me and wanted to see me grow, I was able to learn the business and work my way up. Tacala is committed to helping me achieve my goals, and that’s why I am certain I will achieve my goal of becoming an Area Coach!”

Favorite Taco Bell Menu Item: Soft Tacos

If you could design a sauce packet, what would it say? Mild? More like Wild!

“My name is Jose Jaime, I am the Tacala Area Coach for Uvalde and Laredo, Texas. Joining the Tacala family has had an extraordinary impact on my life, and has improved my professional career to a level I never thought was possible. Tacala has taught me to serve with compassion and kindness, and I’ve experienced the impact a “Here to Serve” attitude can have on others. I am enamored with how Tacala cares and supports their employees by providing scholarship opportunities for their team members to continue their education, pursue their life’s passions, and achieve their goals. Being part of the Tacala family has been and continues to be an amazing experience, and I encourage anyone to join the Tacala family and start a career with us.”

Favorite Taco Bell Menu Item: Dorito Loco Tacos

If you could design a sauce packet, what would it say? “Is it getting Chili in here?!”

Tacala Leadership University

Tacala Leadership University (TLU) offers classes for Shift Leaders, Restaurant Leaders, and Area Coaches teaching them leadership skills, team building and the importance of serving others. Leaders and Coaches also have the opportunity to learn communication, customer service and business skills. TLU is one of the many ways we invest in our teams and set them up for success.


Our recognition culture is designed to reward excellence and encourage our teams and leaders to perform their best, strive to advance their career and consistently deliver positive results. Rewards and recognition come in many forms including bonuses, shout outs, fun events, trophies, pizza parties, company paid vacations and more.

Team Tacala Scholarships

In 2014, Tacala initiated the Team Tacala Scholarship fund to provide team members who were graduating High School or enrolled in college with access to scholarship support removing a financial barrier to post-secondary education. Funded by the company as well as proceeds from the Team Tacala Scholarships Golf Experience, Team Tacala Charities has awarded over 450 scholarships.

We are proud to support and encourage the future thinkers, doers and leaders of our country.

Click here to visit our careers page to apply
and find out more details first hand!